Events: Event Registration Form

Interac: A Case-Study for Diagnosing & Designing a High-Performance Organizational Culture

Event Date: Tuesday, Oct 20, 2020
Event Time: 8:00 AM to 9:30 AM
Venue(s): Webcast Only
Presenter(s): Jennifer Collins, CEO & Managing Partner Hazell & Collins Associates
Caroline Stephens, CHRO, Interac
Agenda: 8:00 - 9:30 AM: Session
Event Sponsors:


In 2018, Interac partnered with Hazell & Collins Associates to diagnose, design, and align with the high-performance culture required to deliver on its evolving and transformational business objectives.

In this session, we will explore an approach to measuring organizational culture that provides an accurate picture of the current organizational culture, the areas where value is being lost due to friction, distraction, or frustration, and what’s required to tap into the full potential of the people and achieve organization-wide high performance.

With real-client examples, Jennifer Collins will share practical strategies to enable whole-system change and achieve meaningful results.

Caroline Stephens, Interac's CHRO, will join Jennifer to speak to Interac's own culture and leadership initiative, discuss the key role of the executive in leading transformation, and outline how they continue to evolve their high-performance culture.

Jennifer and Caroline will field questions related to the audience's unique business context and offer real-world examples of how Interac navigated similar challenges and opportunities. 



  Jennifer Collins
CEO, Managing Partner
Hazell & Collins Associates 

Jennifer has over 12 years’ experience assisting executives, leaders and teams to build greater clarity and enhanced leadership, ultimately increasing organizational performance and building dynamic teams.

Jennifer’s role as CEO & Managing Director is to push HCA to reach its potential — be creative, effective and deliver only the highest quality career and executive coaching. Day-to-day, she provides leadership through strategy development, effective management of resources, and team development. Jennifer also provides training and certification to all the company’s career and leadership coaches, resulting in the consistent delivery of excellence.

Jennifer has assisted hundreds of individuals, from managers to the C-suite, as they onboard into new roles, follow promotions, and lead change. She has a “sweet spot” for high potential leaders who aspire to reach their potential, have a fierce desire to learn and grow, and who want to positively impact the future state of their organizations. Jennifer has also designed and implemented powerful leadership systems that provide her clients with both a model for leadership and a framework for development, enabling individuals and teams to increase their adaptive capacity.

Caroline Stephens
Chief Human Resources Officer

At Interac, Caroline Stephens is responsible for cultural transformation, talent strategy and accelerating business outcomes through people practices. Caroline is respected for her forward-thinking strategies, change management leadership, and the ability to design innovative solutions resulting in quantifiable, organizational-wide improvements.

Previously, Caroline was the Head of HR for Global Technology, Operations and Financial Solutions for D+H. Caroline uses her strong business knowledge of technology and innovation to support her community. She mentors young entrepreneurs in their efforts to establish technology startups and is involved in the Waterloo technology ecosystem to support Canadian Entrepreneurship.

Caroline is a respected thought leader on corporate culture, talent, diversity in the workplace, learning and development, change management and the evolving workplace.



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REGISTRATION FEES - Today through to Tuesday, October 20, 2020

Registration Type Rate
Member Registration $0.00 CDN + NO TAX
Member Guest Registration $75.00 CDN + HST 13%
Corporate Sponsor Registration $0.00 CDN + NO TAX
Corporate Sponsor Guest Registration $0.00 CDN + NO TAX
Non-Member Registration $75.00 CDN + HST 13%
Non-Member Guest Registration $75.00 CDN + HST 13%
Vendor Subscription Registration $0.00 CDN + NO TAX
Associate Member Registration $0.00 CDN + NO TAX
Associate Member Guests $0.00 CDN + NO TAX
Corporate Subscription Registration $0.00 CDN + NO TAX
Corporate Subscription Guest Registration $0.00 CDN + NO TAX
Vendor Subscription Guest Registration $0.00 CDN + NO TAX